At Comelio, we try to offer outstanding toddler apparel and make certain client satisfaction. If you aren't completely happy with your purchase, our go-back and refund technique is designed to be honest and hassle-free.

How to Request a Return or Refund

To provoke a go-back or refund, please contact us at [email protected], together with your order quantity and a short rationalization of the difficulty. Our crew will guide you through the technique primarily based on your precise situation.

Eligibility for Returns & Refunds

We take delivery of returns and provide refunds under the following circumstances:

• Defective or Damaged Items: If you obtain a product that is broken or has defects, you need to notify us within 7 days of transport. Please offer images as proof, and we will be able to set up a go-back or replacement.

• Wrong Products Received: If you obtain the wrong object, touch us within 7 days of transport. We will ship the ideal object and offer commands for returning the incorrect product.

• Order Not Delivered: If your bundle has now no longer arrived inside 10 days of the anticipated transport date, touch us for an investigation. If the bundle is deemed lost, we are able to issue a complete refund.

• Order Cancellation: If you cancel your order earlier than it ships, you may obtain a complete refund. Once the order has been shipped, preferred go-back guidelines apply.

Refund Processing Time

Once your refund is obtained and inspected, we are able to notify you of the refund status. If approved:

• Refunds might be processed within 5-7 commercial enterprise days to the authentic charge method.

• Depending on your bank, it could take an extra 3–5 days for the refund to mirror to your account.

For any inquiries or assistance, feel free to reach out to us at:

📍 Comelio

📧 Email: [email protected] 

🏢 Address: 34 W 33rd St #818, New York, NY 10001, United States